July 22, 2008

My weekend.......

Hey everyone, I had an interesting weekend.......we left early on Sunday morning to head down to Galveston island for hubby's conference on turf grass-don't ask! So, we get down there to check in at Moody Gardens Resort, yes, Moody Gardens, we are going to be in a beautiful hotel with the ocean/gulf right out the door, it's going to be awesome! Until....the check in lady says, "Well, you didn't show up Sat night so you have to pay for that night-$190+" Hubby says, we weren't registered for Sat night. CIL says someone called and added on a night and a roll-a-way bed, so you have to pay for it even though you didn't show up! WHAT!!!! Let me talk to your manager...CIL- I am the manager! Let me talk to a different manager--there isn't anyone higher than me here and I say you have to pay for the night! What!!! Do you believe in any customers? We were pretty obnoxious and loud and some people listened.....so in the end we had to pay, but we didn't stay there and we are taking this to our bank and to the higher-ups at Moody and will not pay for Sat night. Needless to say hubby was not in the best of moods for the rest of the day. We found another hotel, right down from the beach, and the boys and I had a great time hanging out at the beach while hubby had to go to the conference for a while. Tristan got to go fishing off the pier and caught some little catfish things. On Monday, the boys and I went to the beach the whole day. We rented an umbrella and two chairs(well worth the $23) and a boogie board and just had fun! Here are some pics from the weekend: something is wrong with uploading...I'll have to try later......

3 comments:

Rhea said...

How weird someone added to and upgraded your reservation! Surely they have to understand they made a mistake. Bad customer service.

Thanks for visiting!

I think Texas A&M is great but hubby's family is not of the same opinion.

Jenny said...

Hi and thanks for stopping by! Kiera's great...isn't she? So...OMG to the CIL!!! What in the world? That would not have made me very happy. Glad to hear the rest of your trip went well...sounds DREAMY!

Live.Love.Eat said...

That would have my blood boil. That's just awful!!!!!!!!!!!! The rest of your time sounded awesome though!